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The player from Japan had made a deposit that had not yet been reflected on the casino site and was currently under review. Despite submitting a screenshot of the transfer and waiting for a response, he had not received any communication via email. The player from Japan had submitted a withdrawal request less than two weeks before contacting us.
It’s important to verify account details and meet any wagering requirements to ensure smooth withdrawals. JoyCasino operates under the jurisdiction of Curacao, which is a well-known licensing authority in the online casino industry. The casino holds a valid license from the Curacao eGaming Authority.
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